Public Complaints

As of October 19, 2009, numerous changes have occurred relating to the Public Complaints Process in Ontario.

As a result of the changes, anyone wishing to obtain further information is invited to visit the following website: Office of the Independent Police Review Director.

For more information:
For general information, please call Professional Standards at (519) 650-8500 ext. 8719 or you may also e-mail your inquiry to Professional Standards

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We are currently processing Police Record Checks received on May 15, 2013

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Non Emergencies:

Kitchener/Waterloo/Cambridge

(519) 653-7700

Other Areas

(519) 570-3000

Automated Attendant

(519) 650 8500



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  • 20 hours 8 min ago
    @franmiller Hi, if you have a driving complaint, please contact our Traffic Branch 519 650 8500 ext. 8856/8857. Thx.
  • 1 day 19 hours ago
    #WRPS incident reports June 17, 2013 http://t.co/1PJ2mNeUUp
  • 5 days 12 hours ago
    Human Resource Professionals- Waterloo Regional Police Service is accepting applications for an HR Manager: http://t.co/c57QICtCww