Contact Us

Mailing Address:
Waterloo Regional Police Service
P.O. Box 3070
200 Maple Grove Road
Cambridge, ON N3H 5M1
T: (519) 653-7700
F: (519) 650-1793

Reporting an Incident: You can now use online reporting for certain incidents where the value is under $5000.  Please check our Online Reporting page for details.  For crimes or complaints not eligible for online reporting, please contact police using your telephone.  We cannot accept reports of incidents through Email. For emergencies, please dial 9-1-1. For non-emergencies, please dial: (519) 653 7700 in Kitchener, Waterloo, Cambridge | (519) 570-3000 from all other areas | (519) 650 8500 for the Automated Attendant (if you know the extension of the person you are calling)

Deaf, Deafened, Hard of Hearing Individuals:
The TTY (TDD) number for the Deaf to contact us is 1-888-420-1777. 

Chief of Police   Bryan Larkin
Executive Assistant to Chief   Stephanie Weber
Deputy Chief-Operations   Kevin Chalk
Deputy Chief-Systems and Innovation   Kevin Thaler (effective April 1, 2015)
Executive Officer  

Staff Sergeant Mike Haffner

Legal Services and Risk Management   Director Gary Melanson
Neighbourhood Policing Command  

Superintendent Kevin Thaler
Inspector Craig Ambrose-  North Patrol
Inspector Shaena Morris - Central Patrol
Inspector Daryl Goetz-South Patrol
Staff Sergeant Mike Hinsperger -Rural Patrol
Inpector Greg Lamport- General Investigations
Director Lee Fitzpatrick- Community Services

Investigative Command  

Inspector Doug Sheppard- Investigative Services
Inspector Dave Bishop- Strategic and Tactical Services

Operational Support Command   Superintendent Robert Gould
Inspector Chris Goss- Courts and Custody
Inspector Mark Bullock- Operational Support
Corporate Planning Systems   A/Inspector Tom Berczi
Finance   Director Joseph Steiner
Information Technology   Director Bob Hilhorst
Professional Standards   Inspector Dave Gerencser
Adminsitrative Command   Director Penny Smiley



519 650 8500 plus extension:

Access to Information   8514
Children's Safety Village   8889 / 8528 
Community Resources   8863 / 8526 
Community Information Line   8541 
Community Education Officer   8865 
Crime Prevention Officer- South Division   8202 
Crime Prevention Officer- North Division   8864
Crime Stoppers   8756 / 8763 or 1 800 222 TIPS 
Central Division Patrol Staff Sergeant   4420 
Central Division Resource Desk   4499 
Central Division Detective Staff Sergeant   4430 
Rural Division South Sergeant    4422 
South Division Patrol Staff Sergeant   2210 / 2211 
South Divison Resource Desk   2299 
South Division Detective Staff Sergeant   2230 
North Division Patrol Staff Sergeant   6310 
North Division Resource Desk   6399 
North Division Detective Staff Sergeant   6330 
Rural Division North Sergeant   4320 
Domestic Violence Branch   (519) 579 9668 or (519) 579 5116 
Drug Branch Staff Sergeant   8612
Drug Branch Tip Line   8446
Elder Abuse Response Team   (519) 579 9668 or (519) 579 5116
Executive Officer   8713 
Forensic Identification Staff Sergeant   8775 / 8525 
Fraud Branch   8384
Homicide Staff Sergeant   8669 
Human Resources Director   8879 / 8506 
Information Technology Director   8548 
Legal Services Solicitor   8532 / 8717 
Corporate Communications   8716
Media Relations   8713 / 8773 
Police Reporting Centre Sergeant   8759
Police Reporting Centre   8786
Public Affairs Coordinator   8773 
Public Complaints   8849 / 8809 
Purchasing/Supplies/Fleet Manager    8600 
Records Services Manager    8810 
Traffic Services Staff Sergeant   8794 
Traffic Services   8516 / 8791 / 8856 /8857 /8792 
Victim Services   (519) 579-9668 ext. 2228 / 2231
or (519) 579 5116  



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Call us

Non Emergencies:


(519) 653-7700

Other Areas

(519) 570-3000

Automated Attendant

(519) 650 8500

911 for Emergencies Only

What is an emergency? Calling 911 in other languages

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Cheif's Desk

Office of the Chief

View Chief Matt Torigian's page