Waterloo Regional Police Service launches non-emergency online reporting

For Immediate Release: October 26, 2012

Waterloo Region, ON – The Waterloo Regional Police Service is pleased to provide the community with a new online reporting option that will allow for selective  non-emergency reports to be submitted over the internet.

Officially launching on Monday, October 29, the online reporting system will accept reports of:  
•          Damage/Mischief to Property (under $5000)
•          Damage/Mischief to Vehicle (under $5000)
•          Lost Property (under $5000)
•          Theft (under $5000)
•          Theft from Vehicle (under $5000)

“Online Reporting provides an immediate and convenient way for the public to contact police and will also support operational efficiencies on the front line,” said Chief Matt Torigian.  “We continue to harness the power of technology to improve service to our community and we expect, as this system develops, that reporting online will become a popular option for the residents of Waterloo Region.”

The online service option allows non-emergency reports to be made over the internet via www.wrps.on.ca. Once submitted, the report will generate an email response that includes a temporary copy of the report and an occurrence tracking number. The report is then reviewed by police and, once approved, another email with a copy of the report and the permanent occurrence number (used for insurance purposes) is sent to the submitter at no cost.  If necessary, a police officer will follow up directly.

All online reports are processed through the Waterloo Regional Police Service Records Management System and will receive the same investigation and statistical analysis as reports filed by a police officer.  The public can access the list of accepted reports, terms of use, an instructional video and a frequently asked questions document on the Online Reporting section of our website. Reports can be submitted as of noon on October 29, 2012 by accessing the online reporting link at www.wrps.on.ca.   

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Media Inquiries:
Alana Holtom, Corporate Communications Coordinator
519-650-8500 ext. 8716
alana.holtom@wrps.on.ca