Waterloo Regional Police Services
March 11, 2010emergency 911  |  kitchener /  waterloo / cambridge: 519-653-7700  |  other areas: 519-570-3000  |  automated: 519-650-8500
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Importance Notice:
Criminal Record checks will be available until 10am Friday, February 5, 2010. 

Computer system maintenance to improve efficiencies will prevent us from providing Criminal Records checks for the remainder of the day. 

Full service should resume on Monday, February 8, 2010.  We apologize for any inconvenience this causes.

For information or assistance, please call 519 650 8500 ext. 8900 or email: This e-mail address is being protected from spam bots, you need JavaScript enabled to view it


About the Branch
 

The 62 members of the Records Branch are responsible for maintaining police records. We provide the following services:

    * Transcribing police reports
    * Updating criminal records
    * Verifying police information for officers and police services throughout Canada
    * Record checks
    * Responding to subpoenas, Coroner’s inquests, Court Orders and Summons
    * Coding for Statistics Canada
    * Confirming warrants and probation orders
    * Freedom of Information requests
    * Providing collision, occurrence and insurance summaries
    * Alarm program and billing
    * Manage off-site record centre
    * Pardon applications and fingerprint destruction

The Records Branch serves many customers including:

    * The general public
    * Police officers and civilian police members
    * Crown prosecutors
    * Defence lawyers
    * Social agencies
    * Insurance companies
    * Family and Children Services
    * Other government institutions and police services

2008 Statistics

  • Transcribed 70,240 occurrences
  • Received over 14,700 messages from other police services
  • Completed 23,464 criminal and police records checks
  • Responded to 207 court ordered requests
  • Received 1551 warrants
  • Administered 7,887 alarm calls
  • Responded to 4,432 requests for police records