Waterloo Regional Police Services
September 03, 2010emergency 911  |  kitchener /  waterloo / cambridge: 519-653-7700  |  other areas: 519-570-3000  |  automated: 519-650-8500
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About the Branch 

The 62 members of the Records Branch are responsible for maintaining police records. We provide the following services:

    * Transcribing police reports
    * Updating criminal records
    * Verifying police information for officers and police services throughout Canada
    * Record checks
    * Responding to subpoenas, Coroner’s inquests, Court Orders and Summons
    * Coding for Statistics Canada
    * Confirming warrants and probation orders
    * Freedom of Information requests
    * Providing collision, occurrence and insurance summaries
    * Alarm program and billing
    * Manage off-site record centre
    * Pardon applications and fingerprint destruction

The Records Branch serves many customers including:

    * The general public
    * Police officers and civilian police members
    * Crown prosecutors
    * Defence lawyers
    * Social agencies
    * Insurance companies
    * Family and Children Services
    * Other government institutions and police services

2009 Statistics

  • Transcribed 73,473 occurrences
  • Received over 12,700 messages from other police services
  • Completed 23,407 criminal and police records checks
  • Received 1261 warrants
  • Administered 7,213 alarm calls
  • Responded to 3,700 requests for police records
  • Provided 11,375 motor vehicle collision reports