Protecting Debit Cards

To protect yourself against debit card fraud:

  • Keep your card in a safe place and never “lend” it to anyone, including friends and family members.
  • Protect you PIN (Personal Identification Number). It is your electronic signature.  Don’t write it down – memorize it.
  • When selecting a PIN avoid the obvious e.g. 1-2-3-4, your birth date, address
  • Never disclose your PIN to anyone. No financial institution, police or merchant will ever ask for your PIN. You are the only person who should know it.
  • Review your account statements on a regular basis and look for discrepancies.
  • Information on how to check your credit report can be obtained by contacting: Equifax Canada 1-800-465-7166; and Trans Union Canada 1-800-663-9980.
  • To ensure privacy, always use your hand as a shield to prevent others from observing you entering your PIN. Be aware of “shoulder surfers” who may use camera phones to record your PIN.
  • Robbery rarely occurs at A.T.M. machines but if it should happen, remember - your safety comes first.
  • If you are a victim of debit card fraud contact your financial institution immediately.
  • If your card is lost, stolen, or is retained by an A.T.M. machine, notify your financial institution immediately. Most institutions offer 1-800 telephone numbers and/or 24-hour service for lost or stolen cards.

You should also submit a report with the Canadian Anti-Fraud Centre  which is operated by the Competition Bureau, RCMP and OPP.  The Canadian Anti-Fraud Centre tracks trends in fraud nation wide and is the national call centre for mass marketing fraud and identity theft.

Further information is available by consulting the Government of Canada web site.

Translate

This translation feature provides a general interpretation of the web page content, but does not represent an exact translation. The Waterloo Regional Police Service is not liable for the accuracy of any translation as all text is automatically translated without manual verification for correctness. Should any translation result in offensive or inappropriate language, please notify us directly. The re-publication of any offensive or inappropriate language is strictly prohibited.
Call us

Non Emergencies:

Kitchener/Waterloo/Cambridge

(519) 653-7700

Other Areas

(519) 570-3000

Automated Attendant

(519) 650 8500



911 for Emergencies Only



What is an emergency? Calling 911 in other languages
Twitter

Latest Tweets

  • 2 days 11 hours ago
    Regional Police issue arrest warrant for Sidney Harry REID, 34 years, of Kitchener http://t.co/jGlr7CBdgr
  • 3 days 7 hours ago
    RT @Chief_BLarkin: @WRPSToday road closure. Courtland Ave at Block Line to Hwy 7/8. Hydro lines down. Please find alternate routes - exerci…
  • 3 days 14 hours ago
    RT @northdumfries: @WRPSToday And for those in Ayr, the number is 519-570-3000 (your 653 # is long distance for us!)
Cheif's Desk

Office of the Chief


View Chief Matt Torigian's page