Waterloo Regional Police Issue Warning for Food Delivery Drivers

Posted on Friday May 11, 2018

Waterloo Region, Ontario –  Waterloo Regional Police are warning restaurant employers and employees to be cautious after several delivery drivers have been robbed while making food deliveries throughout Waterloo Region.

During the past few months, police have received ten reports of drivers being robbed as they attempted to deliver food to an address. In most cases, the driver was approached after arriving at a specific location and robbed of cash, food and personal belongings. In one case, the driver’s vehicle was stolen. A hand gun has been brandished in some of the robberies.

The latest incident occurred around 1 a.m., May 9, 2018, at an address on Cedar Street in Cambridge. A male drove into the parking lot of an apartment complex to deliver a pizza and was approached by three suspects who pulled him out of his vehicle. One brandished a handgun as the suspects stole cash, personal belongings and the victim’s vehicle.          

Waterloo Regional Police are encouraging employers and employees to talk about safety precautions they can take to help prevent robberies, including:

  • Be on the lookout for any suspicious people loitering around the location of your delivery.
  • Ensure you get the exact address of the location you are responding to, including the unit number of any apartment. If the caller refuses to give a unit number, there may be cause for concern.
  • Limit the amount of cash you have on you and keep what cash you do have hidden from sight.
  • Park as close to the delivery site as possible and in a well-lit area
  • Be aware of your surroundings. Take note of any person or vehicle that may be following you. Trust your instincts and turn around if a delivery address appears suspicious.
  • Ensure you are not delivering to an unoccupied home or business. If the lights are off at the location, get your employer to do a call back and request the customer turn on his or her lights.
  • Keep your vehicle doors locked at all times.
  • If possible, have another employee accompany you on deliveries.
  • When a customer calls to order, make sure you have caller ID so you can call the person back to verify that the order was actually placed.
  • Tell customers that drivers do not carry change and ask them to have the exact amount ready

If you are a victim of a robbery, it’s suggested that you:

  • Remain calm and follow the instructions of the suspect.
  • Try to focus on getting a description of the suspect and any details on vehicles involved, such as a plate number or direction of travel.
  • Get to a place of safety and call 9-1-1 immediately.

The investigation into these robberies is ongoing and anyone with information is asked to contact police at 519-570-9777 or Crime Stoppers at 1-800-222-8477. 

Media Inquiries:

Cherri Greeno

Media Relations Coordinator

Executive Branch

Waterloo Regional Police Service

519-570-9777 (WRPS) ext. 8773


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