Access to Information

Frequently Asked Questions

Under the Municipal Freedom of Information and Protection of Privacy Act individuals can request access to any record held by government institutions, including a local police service. Requests for copies of records that already exist within the files of this police service are made through the Access to Information Unit.

All requests made through this Unit are responded to in accordance with the Municipal Freedom of Information and Protection of Privacy Act. This Unit will ensure that all federal and provincial laws are upheld when the Service provides information to the general public. For example, some requests for information contain the personal information of others and therefore can only be released with the consent of that individual.

In order to make a request you may attend the Police Reporting Centre, located at 150 Maple Grove Road, Cambridge and fill out an Access Request Form. You will be required to pay the legislated $5.00 application fee at the time of filling out the request. Please note you will be asked to provide photo identification at the time your request is made.

You may also make your request in writing and mail it to:

Access to Information Unit
Waterloo Regional Police Service
200 Maple Grove Road
Cambridge, ON
N3H 5M1

When mailing your request, please be sure to include a cheque or money order payable to the Waterloo Regional Police Service. It is also important to include your address and a telephone number where you may be reached should your request need to be clarified.

If your request is for personal information, it may be subject to 20 cents per page photocopying charges above the $5.00 application fee. If your request is for general information, it may be subject to $30.00 per hour search time and $30.00 per hour preparation time and 20 cents per page photocopying charges above the application fee.

Please note that you will be advised of any other charges that may also apply to your request.

Under the Municipal Freedom of Information & Protection of Privacy Act, the Access to Information Unit has 30 days to respond to your request.

Sending information to us over the Internet is neither secure nor verifiable. As your request contains personal and sensitive information, we ask that you use one of the methods listed above when making your inquires.

If you have any questions regarding making a request under the Municipal Freedom of Information and Protection of Privacy Act, you may contact this office at 519-650-8514.

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