Contact Us


Emergency: 911
Non-Emergency: 519-570-9777

TTY: 1-888-420-1777

Report Online

You can now use online reporting for certain incidents. For crimes or complaints not eligible for online reporting, please contact us by phone.  We cannot accept reports of incidents through email or social media.

File an Online Report

Our Locations & Hours

200 Maple Grove Road,

Cambridge, Ontario N3H 5M1
Monday - Friday, 8:00 a.m. - 4:00 p.m.
Closed Christmas Day, Boxing Day and New Year's Day

Collision Reporting Centres

Towed or Drivable Vehicles

150 Maple Grove Road, Cambridge, Ontario, between Police Headquarters and Regional Emergency Medical Services.
Monday to Friday, 7:00 a.m. to 9:00 p.m.
Saturday and Sunday, 8:00 a.m. to 5:00 p.m.

519-570-9777 ext. 8554


Drivable Vehicles Only
45 Columbia St. E, Waterloo Ontario
Monday to Friday, 11:00 a.m. to 7:00 p.m.

Background or Record Check Office

Our Record Checks office is closed to the public.
Learn more about your online ordering options on our Background or Record Checks page.

150 Maple Grove Road
Cambridge, Ontario N3H 5M1
519-570-9777 ext. 8900


For record check applications:

By appointment only.

150 Maple Grove Road
Cambridge, Ontario N3H 5M1

Call to book: 519-570-9777 ext. 8900

For accused persons who have been charged with a criminal offence and missed an appointment:
Call to book: 519-570-9777 ext. 8111

Limited walk-in appointments are available without an appointment between 1:00 p.m. and 4:00 p.m. on Wednesday afternoons.  Learn more on our fingerprinting page.

 Central Division

134 Frederick St.
Kitchener, Ontario N2G 4G3
Inspector Brenna Bonn

Front Desk

Open 8:00 a.m. to 4:00 p.m.

519-570-9777 ext. 4499 

 South Division

176 Hespeler Road
Inspector Gzime Dietrich
Cambridge, Ontario N1R 6V7

Front Desk

Open 8:00 a.m. to 4:00 p.m.

519-570-9777 ext. 2299

 North Division

45 Columbia Street East
Waterloo, Ontario N2J 4N7
Inspector Eddie Lewis

Front Desk

Open 8:00 a.m. to 4:00 p.m. 

519-570-9777 ext. 6399

 Rural Division

13 Industrial Drive
Elmira, Ontario N3B 2Y3

519-570-9777 ext. 8133

 Intimate Partner Violence Unit

Victim Services & the Early Intervention Team
400 Queen Street South, Kitchener, Ontario

6:00 a.m. to 2:00 a.m.


Waterloo Regional Police Service
P.O. Box 3070
200 Maple Grove Road
Cambridge, ON N3H 5M1 

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