Background or Record Checks


You can access, book, or apply for a variety of services. 

Record Check processing time can be found by choosing BEGIN RECORD CHECK, under STATUS.  

Types of Record Checks:

IMPORTANT: Two pieces of government issued ID, as well as proof of residency within the Waterloo Region are required upon pick up of record checks. 

Other Information:

Fact Sheets:

Record Check Hours

Monday - Friday 7:30am - 6:30pm
Please note: On Statutory Holidays the hours of operation are Monday to Friday 8:00am to 4:00pm, except Christmas Day, Boxing Day and New Year's Day, when the Records Check Unit is closed. 

Contact phone number: 519-570-9777 ext. 8900.

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