Background or Record Checks


You can access, book, or apply for a variety of services.  Select an item below to learn more about each process.

Record Check processing time can be found by choosing BEGIN RECORD CHECK, under STATUS.  

Types of Record Checks:

IMPORTANT: Two pieces of government issued ID, as well as proof of residency within the Waterloo Region are required upon pick up of record checks. 

Other Information:

Fact Sheets:

Record Check Hours

Monday - Friday 7:30am - 6:30pm
Please note: On Statutory Holidays the hours of operation are Monday to Friday 8:00am to 4:00pm, except Christmas Day, Boxing Day and New Year's Day, when the Records Check Unit is closed. 

Contact phone number: 519-570-9777 ext. 8900.

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