Help is Here

The Waterloo Region Police Service and our partners believe that everyone impacted by sexual violence should be treated with respect and dignity, fairness and honesty, and in a professional and bias-free manner. If you experience sexual assault or have someone disclose to you that they have experienced sexual assault, there are expert resources available in the Waterloo Region.

We have started the #HelpisHereWR campaign to highlight all of the supports and resources available to sexual violence survivors in our region. The goal is to wrap survivors in community care, while also educating the public on sexual violence in our region and how you can help prevent it.

Join our campaign by following and using #HelpisHereWR on social media – let’s work together to show our region’s sexual assault survivors that Waterloo Region is here for them.

The page can be translated – click on the translate button located near top right corner of website.

We want your feedback! Click here to submit your feedback and let us know if the site was helpful.


I Need Help

Non-Emergency: 519-570-9777     Emergency: 9-1-1 

If you are in immediate danger or the offender is still present, call 9-1-1.    

For all non-emergency situations, please contact 519-570-9777.                      

Sexual Assault Support Centre of Waterloo Region

  • Call the 24-Hour Support Line at: 519-741-8633
  • For free counselling, advocacy, or court support, call: 519-571-0121.

Waterloo Region Sexual Assault/Domestic Violence Treatment Centre

  • Call our 24/7 on call team of nurses and social workers: 519-749-6994
  • We can be accessed through the Emergency Departments at St. Mary’s General Hospital and Cambridge Memorial Hospital.

Sexual Abuse Treatment Program, Family and Children’s Services of the Waterloo Region

  • Call our team for free support for any child or youth under the age of 18: 519-576-0540

Victim Services of the Waterloo Region

  • Call our team for 24/7 on-scene crisis intervention, counselling, and other support options.
  • Monday – Friday: 519-585-2363
  • After Hours: 519-570-5143

You have the right to choose to report the sexual assault to police or you can choose to speak to one of the support agencies below who can offer assistance. If you have any concerned about reporting to the police, you can engage with an advocate from SASCWR to learn more about your options including having an accompaniment to the police station.

I Want Support

You are not alone; there are supports for you in our community. All of the below agencies are here for you and ready to help:

 Sexual Assault Support Centre of Waterloo Region

SASCWR supports survivors of sexual violence. We listen, facilitate healing, and celebrate resiliency. Using an intersectional feminist approach, we work to transform systems which promote gender-based violence.

If you would like someone to go to the hospital or police station with you, or you would like emotional support or information, call the 24-Hour Support Line at 519-741-8633. For free counselling, advocacy, or court support, call 519-571-0121.

 Call 24-Hour Support Line:
519-741-8633
 Visit the
SASCWR Website 
Start an
Online Chat

 Waterloo Region Sexual Assault/Domestic Violence Treatment Centre

If you experience sexual assault or domestic violence in Waterloo Region, there are expert resources available to you at St. Mary’s General Hospital for emergency and follow-up care. We are here for you if you need medical care or physical evidence collected.

Acute services are also provided at Cambridge Memorial Hospital.

We are a 24/7 on call team of nurses and social workers who respond to the needs of individuals who have experienced sexual assault or domestic violence. The team can be accessed through the Emergency Departments at St. Mary’s General Hospital and Cambridge Memorial Hospital. Confidential treatment options will be offered for those accessing the team.

 Call Our Team:
519-749-6994
 Visit the St. Mary's General
Hospital Website 
Visit the Cambridge Memorial
Hospital Website

 Sexual Abuse Treatment Program, Family and Children’s Services of the Waterloo Region

The Sexual Abuse Treatment Program is available free of charge to any child or youth in Waterloo Region under the age of 18.

Our specially trained clinicians meet with children and youth to complete an assessment of needs. We are able to offer information, support and education to anyone in the community with questions about sexual abuse, concerning sexual behaviours and healthy sexuality. We also offer group programs that act as a safe place and unique opportunity for children and youth to connect with others, receive support and continue on their path of healing.

 Call Our Team:
519-576-0540
 Email Our Team:
inquiries@facswaterloo.org
Visit the
FACS Website

 Victim Services of the Waterloo Region

Victim Services of Waterloo Region provides immediate crisis intervention, emotional support and referrals to individuals affected by crime and tragic circumstances. We offer 24/7 on-scene crisis intervention to address immediate safety concerns. Our other services include community support sessions, safety planning, referrals to counselling and relevant community and government support services, and other support options.

If you need help, or have questions about Victim Services Waterloo Region, please contact us.

  Call Our Team (Mon-Fri):
519-585-2363
 Call Our Team (After Hours):
519-570-5143
Start an
Online Chat
Visit the
VSWR Website

 Waterloo Regional Police Service

You have the right to choose to report the sexual assault to police or you can choose to speak to one of the support agencies below who can offer assistance. If you have any concerned about reporting to the police, you can engage with an advocate from SASCWR to learn more about your options including having an accompaniment to the police station.

If you are in immediate danger or the offender is still present, call 9-1-1.

For all non-emergency situations, please contact 519-570-9777.

Emergency:
9-1-1
Non-Emergency:
519-570-9777

Your security, dignity, and privacy during this difficult time is a priority for all of these local resources.

I Want to Learn More About

Education is an important part of our mandate. Explore this section to better understand what sexual assault is, what medical and emotional services are available to you, how to report sexual assault, how to offer support to loved ones, and more.

 Sexual Assault

According to criminal law, a sexual assault is any unwanted sexual touching. Sexual assault does not need to include intercourse and is any contact that you did not consent to. It includes unwanted kissing, hugging, molestation, rape and attempted rape. It can happen to someone once, more than once or even over many years.  Anyone can be a victim of sexual assault, regardless of a person’s gender, age, socioeconomic status, etc. Any sexual act between an adult and a child constitutes sexual assault.

Factors to consider include, but are not limited to:

  • The part of the body that was touched.
  • The nature of the contact.
  • Words or gestures used that accompany the contact
  • Threats or promises made by anyone involved in the incident (this may or may not include force)
  • Just because you didn’t say no doesn’t mean that you gave consent
 Consent

To consent to sexual activity means to agree freely. The law requires that a person take reasonable steps to find out whether the other person is consenting.

Consent is not given when:

  • You are unconscious
  • You are incapacitated by alcohol or drugs
  • You fear the consequences of not consenting
  • You feel threatened or intimidated
  • You are coerced (tricked, forced etc)
  • You are physically forced to comply
  • You say no either verbally or physically
  • You have a disability or suffer from mental health concerns that prevents you from providing consent
  • Even if you have given consent, you can withdraw that consent at any time if you change your mind
 Sexual Assault Involving an Intimate Partner

Domestic violence is abuse experienced by someone in a current or past intimate relationship. It may be emotional, psychological, financial or physical. If you are in an abusive relationship, we can help.

In Ontario, police are legislated to lay criminal charges with respect to domestic violence, if the police have reasonable grounds to believe an offence has been committed.  This includes present and past intimate relationships. Learn more about Domestic Violence and important safety tips here

 Reporting Sexual Assault or Violence

You have the right to choose to report the sexual assault to police or you can choose to speak to one of the support agencies below who can offer assistance. If you have any concerned about reporting to the police, you can engage with an advocate from SASCWR to learn more about your options including having an accompaniment to the police station.

What happens next when you choose to report to police?

A call taker in the Communications Branch will take some basic information from you and briefly what you are reporting. It will then be determined whether a uniform patrol officer will respond initially or if the investigation will be handled by the Special Victims Unit.

Police may request that you attend the hospital for medical treatment and/or to complete a Sexual Assault Evidence Kit (SAEK). The SAEK may assist police in the investigation. Completion of the SAEK is completely voluntary, however, potential evidence may be lost if you choose not to complete it. SAEK’s can be completed up to ten days after the offence.

Once a sexual assault investigator is assigned, you will be contacted to schedule an interview with the investigator. You also have the right to select the gender of the investigator assigned to your case. We encourage you to bring a friend or support person to assist you before and after the interview, but that person will not be allowed to be present during the interview. 

After the interview, you will be provided with several options as to how an investigation can proceed. 

There is no statute of limitation when it comes to reporting a sexual assault. This means that no matter how long ago the sexual assault happened, you can still report it to police for investigation. 

What if the sexual assault didn’t happen here in this region?

The Waterloo Regional Police Service investigates sexual assaults that have occurred in the Region of Waterloo. However, if you reside within the Region of Waterloo, but are a victim of sexual assault in another jurisdiction, you can speak with one of our investigators and we will forward the information to the police service in the jurisdiction where the sexual assault occurred so they can continue the investigation.

Court Proceedings

If criminal charges are laid, you will be referred to the Victim Witness Assistance Program (VWAP).  You will be kept informed as to whether the offender is released, any terms of release for the offender (i.e. no contact terms), and how the case is progressing in court. 

Your Privacy

Your privacy is important to us and your name will never be released to the media by police.  When we release information, it may contain the risk to public safety, information that could help solve the case and invite more victims to come forward.  It could also contain general information about a description of the suspect, and the date, time and location of the sexual assault if applicable.

 Coping Strategies 
You have been through a traumatic experience. Don’t be afraid to ask for help or support through your family, friends, LGBTQ+ community and networks, doctors, religious leaders or counsellors.  There is also a list of support agencies below who can provide you with the assistance you need and some healthy coping strategies.  Some strategies may include:
  • Talk to someone you trust
  • Give yourself permission to get professional help
  • Spend time with supportive people
  • Avoid consuming alcohol or drugs
  • Acknowledge that this is traumatic and that its ok to have difficult moments
  • Don’t blame yourself or create negative self-talk
  • Try to eat healthy and maintain a regular routine
  • Practice deep breathing
  • Be patient with yourself and allow yourself time to heal
 How to Give Support 
 Coming soon.

How Can I Help?

There are plenty of ways you can help the sexual assault prevention initiatives and support agencies in the Waterloo Region. 

 Education & Training 

 The SASCWR offers public education programs centered on educating for social change and raising awareness around issues of sexual violence. They offer a variety of workshops which are tailored to the age and needs of the group. 

SASCWR Workshops

 Volunteer 

Our volunteers play a vital role in providing sexual violence support to our region. We encourage prospective volunteers who reflect the diversity of Waterloo Region (newcomers to Canada, Black, Indigenous and People of Colour, LGBTQ+ folks, people with disabilities) to apply.     

 Call Volunteer with
SASCWR
 Volunteer with
FACS
Volunteer with
VSWR

 Become an Ally 

The SASC Male Allies program engages boys and men, with their unique ability and responsibility, in ending systemic and everyday forms of gender-based violence. They offer workshops, lectures, training, group facilitation and professional development to provide alternative narratives of masculinity, opportunity for self-reflection and dialogue, and challenges harmful language and behaviour.

Learn More About SASC's Male Allies

Contact Us

How Do I...